How to Stop, Exit or Return to Main Menu in Guided Conversation

When in a Guided Conversation, sometimes it is easier to have Stop/Exit or Return to Main Menu Cards to click for your users. Below are some examples you can use so a user doesn't have to type "Stop" to end the conversation. 

Stopping/Exiting the GC

Sometimes a user won't remember to type stop, or won't be able to if the Text Input is disabled. You can create multiple path cards to give them the option to Stop, Continue or Return the Conversation to Main Menu incase they made a mistake or want to go down another path. 

Examples:



Note: You can also use a Route to Inquiry Card to send the conversation back to another GC. 

Note: This process will change after Concierge 2.0 is released. 


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