API Documentation
Concierge Links
Concierge Links allows developers to control the behavior of the Concierge Chat interface, and link those behaviors to words or phrases on your website. The API supports adjusting the size of the int…
Concierge Session Variables
Introduction. Session variables can be used to pass through information from the page into the chat bot. Capacity can use those variables as part of the chat interactions. Setup the Attachment. Place…
Commonly Used Concepts
Group. A group is a collection of users. Access to Capacity’s features is granted by assigning groups to directories. User. A user is an account that has access to interact with Capacity. Directory.…