New to Capacity? Get a head start with our Getting Started Guides...
Learn how to add and maintain your knowledge base.
Resolve tickets and answer live chats in Capacity's Helpdesk.
Configure how your agents are displayed when a level 0 conversation is escalated to level 1.
Gain insight into your chat bot's performance and most popular questions.
Add users, update branding, and manage app settings.
Are you a developer? Here are tools to help further customize your experience with Capacity!
Capacity's most frequently asked questions.
Need help? We've got the information you need!