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                                                                                              Knowledge Center
                                                                                                • Getting Started
                                                                                                  • Onboarding
                                                                                                    • Webinar Recordings
                                                                                                      • Profile & Account
                                                                                                      • Knowledge Base
                                                                                                        • Knowledge Base Tips
                                                                                                          • Exchanges
                                                                                                            • Guided Conversations
                                                                                                              • Guided Conversation Functions
                                                                                                                • Guided Conversation Cards
                                                                                                                • Cloud Drive
                                                                                                                  • Sites and Articles
                                                                                                                    • External Knowledge Base Integrations
                                                                                                                      • System Messaging
                                                                                                                      • Helpdesk and LiveChat
                                                                                                                        • Helpdesk
                                                                                                                          • LiveChat
                                                                                                                          • Concierge
                                                                                                                            • Concierge Set Up
                                                                                                                              • Concierge Visual Editor Examples
                                                                                                                              • Concierge Developer Tools
                                                                                                                                • Legacy Concierge Guides
                                                                                                                                • AI in the Capacity Platform
                                                                                                                                  • Capacity's Approach to AI
                                                                                                                                    • Generative AI Tools
                                                                                                                                    • Automations and Workflows
                                                                                                                                      • Automations
                                                                                                                                        • Workflows
                                                                                                                                        • Analytics
                                                                                                                                          • Baseline CSV Reports
                                                                                                                                            • Bot Reporting
                                                                                                                                            • Settings
                                                                                                                                              • Helpdesk Settings
                                                                                                                                                • Org Settings
                                                                                                                                                  • Custom Fields
                                                                                                                                                  • Interface Settings
                                                                                                                                                    • Chat Settings
                                                                                                                                                      • SMS Settings
                                                                                                                                                        • Responders
                                                                                                                                                      • Developer Platform and Databases
                                                                                                                                                        • Developer Platform
                                                                                                                                                          • LiveDB
                                                                                                                                                            • CapacityDB
                                                                                                                                                              • Tutorials
                                                                                                                                                              • GC in Apps
                                                                                                                                                              • Surveys
                                                                                                                                                                • Create Survey
                                                                                                                                                                  • Deploy Survey
                                                                                                                                                                  • Integrations and Interfaces
                                                                                                                                                                    • App Integrations
                                                                                                                                                                      • Microsoft
                                                                                                                                                                        • Encompass
                                                                                                                                                                          • Other Apps
                                                                                                                                                                          • Interfaces
                                                                                                                                                                            • Microsoft
                                                                                                                                                                              • Slack
                                                                                                                                                                                • Google Chat
                                                                                                                                                                                • Authentication
                                                                                                                                                                                  • Capacity API
                                                                                                                                                                                    • Webhooks
                                                                                                                                                                                    • Troubleshooting
                                                                                                                                                                                      • Browsers
                                                                                                                                                                                        • Email
                                                                                                                                                                                          • Contact Us
                                                                                                                                                                                            • Platform Status
                                                                                                                                                                                            1. Home
                                                                                                                                                                                            2. Concierge

                                                                                                                                                                                            Concierge


                                                                                                                                                                                            Concierge Set Up

                                                                                                                                                                                            Creating New and Removing Concierge Bots
                                                                                                                                                                                            Concierge General Settings
                                                                                                                                                                                            Concierge Branding & Appearance
                                                                                                                                                                                            Concierge Teaser Messages
                                                                                                                                                                                            Concierge Feedback Settings
                                                                                                                                                                                            Concierge Menus
                                                                                                                                                                                            Concierge Visual Editor
                                                                                                                                                                                            Concierge Advanced JSON
                                                                                                                                                                                            Concierge Age Gate
                                                                                                                                                                                            Change Default Concierge

                                                                                                                                                                                            Concierge Visual Editor Examples

                                                                                                                                                                                            Concierge Developer Tools

                                                                                                                                                                                            Concierge 2.0 API Documentation
                                                                                                                                                                                            Concierge 2.0 Migration Guide
                                                                                                                                                                                            Concierge 2.0 Custom Attributes Guide
                                                                                                                                                                                            Concierge 2.0 Custom CSS Guide
                                                                                                                                                                                            Concierge 2.0 On-Click Trigger Guide
                                                                                                                                                                                            Concierge 2.0 Session Variables Guide

                                                                                                                                                                                            Legacy Concierge Guides

                                                                                                                                                                                            Concierge 1.0 Set Up View (Legacy 1.0)
                                                                                                                                                                                            Concierge Session Variables (Legacy 1.0)
                                                                                                                                                                                            Concierge Custom CSS (Legacy 1.0)
                                                                                                                                                                                            Concierge Attributes (Legacy 1.0)
                                                                                                                                                                                            Concierge On-Click Functions (Legacy 1.0)