Knowledge Center
    • Getting Started
      • Onboarding
        • Release Notes
          • Webinar Recordings
          • Knowledge Base
            • Knowledge Base Tips
              • Exchanges
                • Guided Conversations
                  • Guided Conversation Functions
                    • Guided Conversation Cards
                    • Cloud Drive
                      • Sites and Articles
                        • System Messaging
                        • Helpdesk and LiveChat
                          • Helpdesk
                            • LiveChat
                            • Automations and Workflows
                              • Automations
                                • Workflows
                                • AI Tools in the Capacity Platform
                                  • Capacity's Approach to AI
                                    • Helpdesk AI Tools
                                      • Knowledge Base AI Tools
                                        • GSE GPT by Capacity
                                        • Analytics
                                          • Standard Analytics
                                            • Advanced Analytics
                                            • Settings
                                              • App Settings
                                                • Org Settings
                                                  • Interface Settings
                                                    • Concierge Settings
                                                      • Concierge Developer Tools
                                                        • Concierge V2 (2.0)
                                                      • Developer Platform and Databases
                                                        • Developer Platform
                                                          • LiveDB
                                                            • CapacityDB
                                                              • Tutorials
                                                              • GC in Apps
                                                              • Surveys
                                                                • Create Survey
                                                                  • Deploy Survey
                                                                  • Integrations and Interfaces
                                                                    • App Integrations
                                                                      • Microsoft
                                                                        • Encompass
                                                                          • Other Apps
                                                                          • Interfaces
                                                                            • Microsoft
                                                                              • Slack
                                                                              • Authentication
                                                                                • Capacity API
                                                                                  • Webhooks
                                                                                  • Troubleshooting
                                                                                    • Browsers
                                                                                      • Email
                                                                                        • Contact Us
                                                                                          • Platform Status
                                                                                          1. Home
                                                                                          2. Automations and Workflows
                                                                                          3. Workflows

                                                                                          Workflows

                                                                                          75A5C3CF-FCD9-4689-9DA4-E43C048D8835Workflows Overview
                                                                                          75A5C3CF-FCD9-4689-9DA4-E43C048D8835Build a Workflow
                                                                                          75A5C3CF-FCD9-4689-9DA4-E43C048D8835Using Workflow Steps & Apps
                                                                                          75A5C3CF-FCD9-4689-9DA4-E43C048D8835Run a Workflow
                                                                                          75A5C3CF-FCD9-4689-9DA4-E43C048D8835Guided Conversations vs Workflows vs Automations vs RPA