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                                                                                                • Getting Started
                                                                                                  • Onboarding
                                                                                                    • Webinar Recordings
                                                                                                      • Profile & Account
                                                                                                      • Knowledge Base
                                                                                                        • Knowledge Base Tips
                                                                                                          • Exchanges
                                                                                                            • Guided Conversations
                                                                                                              • Guided Conversation Functions
                                                                                                                • Guided Conversation Cards
                                                                                                                • Cloud Drive
                                                                                                                  • Sites and Articles
                                                                                                                    • External Knowledge Base Integrations
                                                                                                                      • System Messaging
                                                                                                                      • Helpdesk and LiveChat
                                                                                                                        • Helpdesk
                                                                                                                          • LiveChat
                                                                                                                          • Concierge
                                                                                                                            • Concierge Set Up
                                                                                                                              • Concierge Visual Editor Examples
                                                                                                                              • Concierge Developer Tools
                                                                                                                                • Legacy Concierge Guides
                                                                                                                                • AI in the Capacity Platform
                                                                                                                                  • Capacity's Approach to AI
                                                                                                                                    • Generative AI Tools
                                                                                                                                    • Automations and Workflows
                                                                                                                                      • Automations
                                                                                                                                        • Workflows
                                                                                                                                        • Analytics
                                                                                                                                          • Baseline CSV Reports
                                                                                                                                            • Bot Reporting
                                                                                                                                            • Settings
                                                                                                                                              • Helpdesk Settings
                                                                                                                                                • Org Settings
                                                                                                                                                  • Custom Fields
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                                                                                                                                                      • SMS Settings
                                                                                                                                                        • Responders
                                                                                                                                                      • Developer Platform and Databases
                                                                                                                                                        • Developer Platform
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                                                                                                                                                            • CapacityDB
                                                                                                                                                              • Tutorials
                                                                                                                                                              • GC in Apps
                                                                                                                                                              • Surveys
                                                                                                                                                                • Create Survey
                                                                                                                                                                  • Deploy Survey
                                                                                                                                                                  • Integrations and Interfaces
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                                                                                                                                                                      • Microsoft
                                                                                                                                                                        • Encompass
                                                                                                                                                                          • Other Apps
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                                                                                                                                                                            • Microsoft
                                                                                                                                                                              • Slack
                                                                                                                                                                                • Google Chat
                                                                                                                                                                                • Authentication
                                                                                                                                                                                  • Capacity API
                                                                                                                                                                                    • Webhooks
                                                                                                                                                                                    • Troubleshooting
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                                                                                                                                                                                            1. Home
                                                                                                                                                                                            2. Developer Platform and Databases

                                                                                                                                                                                            Developer Platform and Databases


                                                                                                                                                                                            Developer Platform

                                                                                                                                                                                            Application Development Guide
                                                                                                                                                                                            OAuth 2.0 Authentication
                                                                                                                                                                                            Lua Scripting with Capacity
                                                                                                                                                                                            XML and SOAP support

                                                                                                                                                                                            LiveDB

                                                                                                                                                                                            LiveDB Client Server

                                                                                                                                                                                            CapacityDB

                                                                                                                                                                                            CapacityDB (Capacity Database)
                                                                                                                                                                                            Loading Data into CapacityDB via CSV

                                                                                                                                                                                            Tutorials

                                                                                                                                                                                            GC in Apps

                                                                                                                                                                                            GC in Apps