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                                                                                                • Contact Us
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                                                                                                  • Mortgage GSE
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                                                                                                    Knowledge Center
                                                                                                      • Getting Started
                                                                                                        • Onboarding
                                                                                                          • Webinar Recordings
                                                                                                            • Profile & Account
                                                                                                            • Knowledge Base
                                                                                                              • Exchanges
                                                                                                                • Guided Conversations
                                                                                                                  • Guided Conversation Functions
                                                                                                                    • Guided Conversation Cards
                                                                                                                    • Cloud Drive
                                                                                                                      • Sites and Articles
                                                                                                                        • External Knowledge Base Integrations
                                                                                                                          • System Messaging
                                                                                                                          • Helpdesk, LiveChat, & SMS
                                                                                                                            • Helpdesk
                                                                                                                              • LiveChat
                                                                                                                                • SMS
                                                                                                                                  • 10-digit long code (10DLC)
                                                                                                                                    • Toll Free Number (TFN)
                                                                                                                                      • Short Code
                                                                                                                                    • Concierge
                                                                                                                                      • Concierge Set Up
                                                                                                                                        • Concierge Visual Editor Examples
                                                                                                                                        • Best Practices
                                                                                                                                          • Concierge Developer Tools
                                                                                                                                            • Legacy Concierge Guides
                                                                                                                                            • CRM
                                                                                                                                              • Accounts & Contacts
                                                                                                                                              • AI in the Capacity Platform
                                                                                                                                                • Capacity's Approach to AI
                                                                                                                                                  • Generative AI Tools
                                                                                                                                                  • Automations and Workflows
                                                                                                                                                    • Automations
                                                                                                                                                      • Workflows
                                                                                                                                                      • Analytics
                                                                                                                                                        • Baseline CSV Reports
                                                                                                                                                          • Bot Reporting
                                                                                                                                                          • Settings
                                                                                                                                                            • Org Management
                                                                                                                                                              • Org Settings
                                                                                                                                                                • Custom Fields
                                                                                                                                                              • Helpdesk Settings
                                                                                                                                                                • Interface Settings
                                                                                                                                                                  • Chat Settings
                                                                                                                                                                    • SMS Settings
                                                                                                                                                                      • Responders
                                                                                                                                                                    • Developer Platform and Databases
                                                                                                                                                                      • Developer Platform
                                                                                                                                                                        • LiveDB
                                                                                                                                                                          • CapacityDB
                                                                                                                                                                            • Tutorials
                                                                                                                                                                            • GC in Apps
                                                                                                                                                                            • Integrations and Interfaces
                                                                                                                                                                              • App Integrations
                                                                                                                                                                                • Microsoft
                                                                                                                                                                                  • Encompass
                                                                                                                                                                                    • Other Apps
                                                                                                                                                                                    • Interfaces
                                                                                                                                                                                      • Microsoft
                                                                                                                                                                                        • Slack
                                                                                                                                                                                          • Google Chat
                                                                                                                                                                                          • Authentication
                                                                                                                                                                                            • Capacity API
                                                                                                                                                                                              • Webhooks
                                                                                                                                                                                              • Troubleshooting
                                                                                                                                                                                                • Browsers
                                                                                                                                                                                                  • Email
                                                                                                                                                                                                    • Contact Us
                                                                                                                                                                                                      • Platform Status
                                                                                                                                                                                                      • Mortgage GSE
                                                                                                                                                                                                        • Capacity GSE Beta
                                                                                                                                                                                                        1. Home
                                                                                                                                                                                                        2. Integrations and Interfaces
                                                                                                                                                                                                        3. App Integrations

                                                                                                                                                                                                        App Integrations

                                                                                                                                                                                                        Microsoft

                                                                                                                                                                                                        Microsoft O365 Email & Calendar Set Up
                                                                                                                                                                                                        Teams Notifications
                                                                                                                                                                                                        Using the Microsoft O365 Integration
                                                                                                                                                                                                        Azure Employee Directory Skills
                                                                                                                                                                                                        Microsoft SharePoint Set Up

                                                                                                                                                                                                        Encompass

                                                                                                                                                                                                        Encompass Set Up
                                                                                                                                                                                                        Using the Encompass Integration
                                                                                                                                                                                                        Encompass Field Names

                                                                                                                                                                                                        Other Apps

                                                                                                                                                                                                        Validate Email with Code
                                                                                                                                                                                                        Weather App