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                                                                                          • Getting Started
                                                                                            • Onboarding
                                                                                              • Webinar Recordings
                                                                                              • Knowledge Base
                                                                                                • Knowledge Base Tips
                                                                                                  • Exchanges
                                                                                                    • Guided Conversations
                                                                                                      • Guided Conversation Functions
                                                                                                        • Guided Conversation Cards
                                                                                                        • Cloud Drive
                                                                                                          • Sites and Articles
                                                                                                            • External Knowledge Base Integrations
                                                                                                              • System Messaging
                                                                                                              • Helpdesk and LiveChat
                                                                                                                • Helpdesk
                                                                                                                  • LiveChat
                                                                                                                  • Concierge
                                                                                                                    • Concierge Set Up
                                                                                                                      • Concierge Visual Editor Examples
                                                                                                                      • Concierge Developer Tools
                                                                                                                        • Legacy Concierge Guides
                                                                                                                        • AI in the Capacity Platform
                                                                                                                          • Capacity's Approach to AI
                                                                                                                            • Generative AI Tools
                                                                                                                            • Automations and Workflows
                                                                                                                              • Automations
                                                                                                                                • Workflows
                                                                                                                                • Analytics
                                                                                                                                  • Baseline CSV Reports
                                                                                                                                  • Settings
                                                                                                                                    • Helpdesk Settings
                                                                                                                                      • Org Settings
                                                                                                                                        • Custom Fields
                                                                                                                                        • Interface Settings
                                                                                                                                          • Chat Settings
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                                                                                                                                              • Responders
                                                                                                                                            • Developer Platform and Databases
                                                                                                                                              • Developer Platform
                                                                                                                                                • LiveDB
                                                                                                                                                  • CapacityDB
                                                                                                                                                    • Tutorials
                                                                                                                                                    • GC in Apps
                                                                                                                                                    • Surveys
                                                                                                                                                      • Create Survey
                                                                                                                                                        • Deploy Survey
                                                                                                                                                        • Integrations and Interfaces
                                                                                                                                                          • App Integrations
                                                                                                                                                            • Microsoft
                                                                                                                                                              • Encompass
                                                                                                                                                                • Other Apps
                                                                                                                                                                • Interfaces
                                                                                                                                                                  • Microsoft
                                                                                                                                                                    • Slack
                                                                                                                                                                    • Authentication
                                                                                                                                                                      • Capacity API
                                                                                                                                                                        • Webhooks
                                                                                                                                                                        • Troubleshooting
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                                                                                                                                                                                1. Home
                                                                                                                                                                                2. Settings
                                                                                                                                                                                3. Org Settings

                                                                                                                                                                                Org Settings

                                                                                                                                                                                Password Management
                                                                                                                                                                                Preset Role Descriptions
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                                                                                                                                                                                Add Users to Capacity Platform
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                                                                                                                                                                                Custom Fields

                                                                                                                                                                                Custom Fields Overview
                                                                                                                                                                                Required Custom Fields