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Getting Started
Onboarding
Webinar Recordings
Knowledge Base
Knowledge Base Tips
Exchanges
Guided Conversations
Guided Conversation Functions
Guided Conversation Cards
Cloud Drive
Sites and Articles
External Knowledge Base Integrations
System Messaging
Helpdesk and LiveChat
Helpdesk
LiveChat
Concierge
Concierge Set Up
Concierge Visual Editor Examples
Concierge Developer Tools
Legacy Concierge Guides
AI in the Capacity Platform
Capacity's Approach to AI
Generative AI Tools
Automations and Workflows
Automations
Workflows
Analytics
Baseline CSV Reports
Settings
Helpdesk Settings
Org Settings
Custom Fields
Interface Settings
Chat Settings
SMS Settings
Responders
Developer Platform and Databases
Developer Platform
LiveDB
CapacityDB
Tutorials
GC in Apps
Surveys
Create Survey
Deploy Survey
Integrations and Interfaces
App Integrations
Microsoft
Encompass
Other Apps
Interfaces
Microsoft
Slack
Authentication
Capacity API
Webhooks
Troubleshooting
Browsers
Email
Contact Us
Platform Status
Home
Analytics
Baseline CSV Reports
Baseline CSV Reports
