• Getting Started
    • Onboarding
      • Webinar Recordings
        • Profile & Account
        • Knowledge Base
          • Knowledge Base Tips
            • Exchanges
              • Guided Conversations
                • Guided Conversation Functions
                  • Guided Conversation Cards
                  • Cloud Drive
                    • Sites and Articles
                      • External Knowledge Base Integrations
                        • System Messaging
                        • Helpdesk, LiveChat, & SMS
                          • Helpdesk
                            • LiveChat
                              • SMS
                              • Concierge
                                • Concierge Set Up
                                  • Concierge Visual Editor Examples
                                  • Concierge Developer Tools
                                    • Legacy Concierge Guides
                                    • CRM
                                      • Accounts & Contacts
                                      • AI in the Capacity Platform
                                        • Capacity's Approach to AI
                                          • Generative AI Tools
                                          • Automations and Workflows
                                            • Automations
                                              • Workflows
                                              • Analytics
                                                • Baseline CSV Reports
                                                  • Bot Reporting
                                                  • Settings
                                                    • Helpdesk Settings
                                                      • Org Settings
                                                        • Custom Fields
                                                        • Interface Settings
                                                          • Chat Settings
                                                            • SMS Settings
                                                              • Responders
                                                            • Developer Platform and Databases
                                                              • Developer Platform
                                                                • LiveDB
                                                                  • CapacityDB
                                                                    • Tutorials
                                                                    • GC in Apps
                                                                    • Integrations and Interfaces
                                                                      • App Integrations
                                                                        • Microsoft
                                                                          • Encompass
                                                                            • Other Apps
                                                                            • Interfaces
                                                                              • Microsoft
                                                                                • Slack
                                                                                  • Google Chat
                                                                                  • Authentication
                                                                                    • Capacity API
                                                                                      • Webhooks
                                                                                      • Troubleshooting
                                                                                        • Browsers
                                                                                          • Email
                                                                                            • Contact Us
                                                                                              • Platform Status
                                                                                              • Mortgage GSE
                                                                                                • Capacity GSE Beta
                                                                                                Knowledge Center
                                                                                                  • Getting Started
                                                                                                    • Onboarding
                                                                                                      • Webinar Recordings
                                                                                                        • Profile & Account
                                                                                                        • Knowledge Base
                                                                                                          • Knowledge Base Tips
                                                                                                            • Exchanges
                                                                                                              • Guided Conversations
                                                                                                                • Guided Conversation Functions
                                                                                                                  • Guided Conversation Cards
                                                                                                                  • Cloud Drive
                                                                                                                    • Sites and Articles
                                                                                                                      • External Knowledge Base Integrations
                                                                                                                        • System Messaging
                                                                                                                        • Helpdesk, LiveChat, & SMS
                                                                                                                          • Helpdesk
                                                                                                                            • LiveChat
                                                                                                                              • SMS
                                                                                                                              • Concierge
                                                                                                                                • Concierge Set Up
                                                                                                                                  • Concierge Visual Editor Examples
                                                                                                                                  • Concierge Developer Tools
                                                                                                                                    • Legacy Concierge Guides
                                                                                                                                    • CRM
                                                                                                                                      • Accounts & Contacts
                                                                                                                                      • AI in the Capacity Platform
                                                                                                                                        • Capacity's Approach to AI
                                                                                                                                          • Generative AI Tools
                                                                                                                                          • Automations and Workflows
                                                                                                                                            • Automations
                                                                                                                                              • Workflows
                                                                                                                                              • Analytics
                                                                                                                                                • Baseline CSV Reports
                                                                                                                                                  • Bot Reporting
                                                                                                                                                  • Settings
                                                                                                                                                    • Helpdesk Settings
                                                                                                                                                      • Org Settings
                                                                                                                                                        • Custom Fields
                                                                                                                                                        • Interface Settings
                                                                                                                                                          • Chat Settings
                                                                                                                                                            • SMS Settings
                                                                                                                                                              • Responders
                                                                                                                                                            • Developer Platform and Databases
                                                                                                                                                              • Developer Platform
                                                                                                                                                                • LiveDB
                                                                                                                                                                  • CapacityDB
                                                                                                                                                                    • Tutorials
                                                                                                                                                                    • GC in Apps
                                                                                                                                                                    • Integrations and Interfaces
                                                                                                                                                                      • App Integrations
                                                                                                                                                                        • Microsoft
                                                                                                                                                                          • Encompass
                                                                                                                                                                            • Other Apps
                                                                                                                                                                            • Interfaces
                                                                                                                                                                              • Microsoft
                                                                                                                                                                                • Slack
                                                                                                                                                                                  • Google Chat
                                                                                                                                                                                  • Authentication
                                                                                                                                                                                    • Capacity API
                                                                                                                                                                                      • Webhooks
                                                                                                                                                                                      • Troubleshooting
                                                                                                                                                                                        • Browsers
                                                                                                                                                                                          • Email
                                                                                                                                                                                            • Contact Us
                                                                                                                                                                                              • Platform Status
                                                                                                                                                                                              • Mortgage GSE
                                                                                                                                                                                                • Capacity GSE Beta
                                                                                                                                                                                                1. Home
                                                                                                                                                                                                2. Integrations and Interfaces
                                                                                                                                                                                                3. Interfaces
                                                                                                                                                                                                4. Slack

                                                                                                                                                                                                Slack

                                                                                                                                                                                                Post to Slack Channel via Webhook
                                                                                                                                                                                                Installing the Capacity Slack App