Concierge Teaser Message

Teaser Message

The Teaser Message is displayed above the chat bot icon. Teaser chips can be added to point the user to a frequently asked question in the Knowledge Base. 

  1. Navigate to Settings.
  2. Click Concierge under Chat Interfaces
  3. Select Teaser Message.

Customize your Teaser Message by changing the default message in the text box

 To create Teaser Chips:

  1.  Click

2.  Type in a popular exchange inquiry from your Knowledge Base.

Was this article helpful?