Concierge Teaser Message
The Teaser Message is displayed above the chat bot icon. Teaser chips can be added to point the user to a frequently asked question in the Knowledge Base.
- Navigate to Settings.
- Click Concierge under Chat Interfaces
- Select Teaser Message.
Customize your Teaser Message by changing the default message in the text box
To create Teaser Chips:
2. Type in a popular exchange inquiry from your Knowledge Base.