Change Default Concierge

Setting a Concierge as the "default" means that it will be the concierge bot that is displayed within your Capacity console.

To change your default concierge:

  1. Click the settings icon in the left navigation menu
  2. Expand the Concierge menu under the Chat Interfaces section and select Concierge Bots
  3.  A list of the concierge bots within your organization will appear. You will notice which Concierge is the current Default by the blue box on the right. There can only be one Default Concierge.
  4. To update the default, hover over the row of the concierge you want to make the default and you should see several action icons appear. The first one is a star icon that when clicked will automatically make that concierge the new default.




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