Quick Start

Customer Stories

Capacity Office Hours

Onboarding

Webinar Recordings

Profile & Account

Getting Started

Everything you need to get started with Capacity.

Knowledge Base Overview

Knowledge Base Tips

Exchanges

Guided Conversations

Cloud Drive

Sites and Articles

External Knowledge Base Integrations

System Messaging

Knowledge Base

Helpdesk

LiveChat

Helpdesk and LiveChat

Concierge Set Up

Concierge Developer Tools

Legacy Concierge Guides

Concierge

Capacity's Approach to AI

Generative AI Tools

AI in the Capacity Platform

Explore the forefront of AI technology with Capacity's dedicated category page. From our unique approach to AI and the integration of Generative AI to choosing the right model for your needs, setting up guided conversations, and preparing your knowledge base.  Navigate the future of AI with Capacity's expert insights and solutions.

Automations

Workflows

Automations and Workflows

Analytics Overview

Analytics Metric Glossary

Baseline CSV Reports

Bot Reporting

Analytics

Helpdesk Settings

Org Settings

Interface Settings

Chat Settings

SMS Settings

Settings

Developer Platform

LiveDB

CapacityDB

GC in Apps

Developer Platform and Databases

Create Survey

Deploy Survey

Surveys

App Integrations

Interfaces

Authentication

Capacity API

Webhooks

Integrations and Interfaces

Browsers

Email

Contact Us

Platform Status

Troubleshooting

Capacity Support

Support for the Capacity Support Automation Platform.