Webinar Recordings
Our webinar recordings support article contains a comprehensive collection of past Capacity webinars, providing a valuable resource for users to further expand their knowledge and understanding of the product. These webinars offer a fantastic opportunity to delve deeper into specific areas of the platform, ask questions directly to the experts, and gain insights into upcoming features and enhancements.
By accessing the previous webinar recordings, users can benefit from a wealth of information and guidance on various topics, such as Helpdesk, Guided Conversations, Concierge 2.0, our AI Product Roadmap, Adoption & Engagement with V.I.P. Mortgage, the Value of Automation, and Using Chatbots to Improve Customer Service. Whether you missed a live webinar or want to rewatch a session to reinforce your understanding, this support article is your go-to destination. You can access our previous webinar recordings below:
- Helpdesk
- Guided Conversations
- Concierge 2.0
- AI Product Roadmap(clips below)
- Adoption & Engagement with V.I.P. Mortgage
- The Value of Automation
- Using Chatbots to Improve Customer Service
- Transforming your Knowledge Base with Capacity's LLM and Vector Search
We understand that implementing new features or workflows discussed in the webinars can sometimes be challenging. To assist in this process, users are encouraged to reach out to their dedicated Customer Success Manager, who can provide personalized guidance and support to ensure a smooth implementation of the showcased features.
As we continuously strive to provide value to our users, keep an eye out for upcoming webinars and future recordings, which will be added to this page on a monthly basis. Stay informed and up to date with the latest developments by regularly checking this support article.