Helpdesk

Capacity Onboarding Guide

Knowledge Base Overview

Exchanges

Guided Conversations

Cloud Drive

System Messaging

Helpdesk Overview

LiveChat Overview

Capacity Application Development Guide

OAuth 2.0 Authentication

Dashboards

Org Management

App Settings

Concierge Set Up

Third Party Interfaces

Authenticated Concierge Overview

LiveDB Overview

Okta Authentification

Concierge Links

Concierge Session Variables

Commonly Used Concepts

Capacity FAQs

Browser Troubleshooting

Email Troubleshooting

Learn how to navigate our Helpdesk that's equipped with a Ticket list, Detail Overview Screen, and Ticket Details.