LiveChat

Capacity Onboarding Guide

Knowledge Base Overview

Exchanges

Guided Conversations

Cloud Drive

System Messaging

Helpdesk Overview

LiveChat Overview

Capacity Application Development Guide

OAuth 2.0 Authentication

Dashboards

Org Management

App Settings

Concierge Set Up

Third Party Interfaces

Authenticated Concierge Overview

LiveDB Client Server

Okta Authentification

Concierge Links

Concierge Session Variables

Commonly Used Concepts

Capacity FAQs

Browser Troubleshooting

Email Troubleshooting

Capacity’s LiveChat App allows your Level 1 support agents to have real-time communication with your internal or external customers.